We consider the support offered for security solutions to be a vital component in maximising the effectiveness of any security installation. To this end we provide a full range of support options including:

• Manufacturers support for products including software subscriptions, access to support knowledge databases and on-site hardware replacement with a variety of response times.
• Presence support for all products and solutions supplied. Our in-house support combines with manufacturer’s support to provide a dedicated support package for the total solution supplied. This provides access to our help desk and our team of dedicated support engineers.

We are able to service a wide variety of customer needs through our range of support contracts. Contracts offer varying levels of timed responses and both on-site and remote support depending upon the solution.